Trading Support Analyst

The Trading team develops and operates quantitative trading strategies across prediction markets, equity markets, and crypto markets.
We are looking for a Trading Operations & Support Analyst to support live systematic trading, ensure smooth day-to-day operations, and help improve the reliability and efficiency of our trading systems and processes.

Responsibilities:

Monitor live trading systems, strategies, orders, positions, P&L, and risk.

Act as the first line of support for trading, execution, exchange connectivity, and production issues.

Investigate and resolve order, position, P&L, reconciliation, and trading-system exceptions.

Coordinate with traders, quantitative developers, exchanges, brokers, and other counterparties to resolve live trading issues.

Support strategy deployments, system releases, testing, and production changes.

Monitor exchange and market events, outages, connectivity issues, and other operational risks.

Analyze trading and operational metrics to identify issues and improve processes.

Develop tools and automation to improve monitoring, reconciliation, reporting, and trading operations.

Maintain operational procedures and controls for production trading.

Participate in local trading coverage and rotating weekend coverage.

Requirements:

3+ years of experience in electronic trading, trade support, trading operations, production support, or a related role.

Strong understanding of electronic trading, order lifecycle, positions, P&L, and risk.

Ability to troubleshoot issues calmly and effectively in a fast-moving production environment.

Strong Python or scripting skills; SQL experience is preferred.

Experience working with large trading or market datasets.

Strong analytical, communication, and problem-solving skills.

Bachelor's degree in Computer Science, Engineering, Mathematics, Finance, or another quantitative discipline, or equivalent relevant experience.

Preferred:

Experience supporting systematic, algorithmic, or market-making trading.

Experience with prediction markets, equities, crypto, futures, options, or other derivatives.

Experience with exchange APIs, FIX, order-book data, or real-time trading systems.

Life @ Crypto.com Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team. Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions. Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth. Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another. One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. Work Flexibility Adoption. Flexi-work hour and hybrid set-up Aspire career alternatives through us - our internal mobility program offers employees a new scope. Are you ready to kickstart your future with us? Benefits Competitive salary Attractive annual leave entitlement including: birthday, work anniversary 401(k) plan with employer match Eligible for company-sponsored group health, dental, vision, and life/disability insurance Work Flexibility Adoption. Flexi-work hour and hybrid set-up Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. About Crypto.com: Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com. Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted.